Guest Reviews
★★★★★ 4.9 of 5 average
Bad First Start, Great Ending.
by Germantown TN
★★★★★ 5 of 5
Our first condo was in extremely poor shape. It took longer than expected to get a response from Benchmark Management. Once I made contact with Myla, things began moving smoothly. If it weren't for her kind response and resolution this would be a very different review. Moon Glow is a wonderful place to stay and we hope to return.
Response from Benchmark Management
We appreciate your feedback and apologize for the initial response delay. We are pleased to hear that Mica was able to assist you effectively, and we will ensure better communication in the future. We are delighted that you enjoyed your stay at Moon Glow. Your kind words are greatly appreciated, and we look forward to welcoming you back for an even better experience. If you have more feedback or questions, feel free to reach out. We value your input and aim to provide top-notch service.
Regards,
Benchmark Management
Submitted on Oct 16, 2023
Favorite location so far!
by Fayetteville AR
★★★★★ 5 of 5
Our family has traveled to the Destin/Sand Destin area for almost 20 years. We all agreed that this house was our favorite place to stay so far. Beautiful and so close to the beach! Walking distance to quaint local restaurants as well as the store. Located in a gated neighborhood. We felt very safe. Just loved it!
Response from Benchmark Management
Thank you for booking with us, Mike! We are honored to have been instrumental in providing your family with awesome vacation experiences over the years. We look forward to hosting you again soon!
Regards,
Benchmark Management
Submitted on Jul 8, 2023
Spring Break 2023
by Louisville KY
★★★★★ 5 of 5
We had a great experience at Moon Glow on 30A. The house was very nice and clean. It was extremely easy to get to the beach and was very close to shops and restaurants. We would gladly stay here again. We did have one issue with the internet speed. The internet was extremely slow and spotty.
Response from Benchmark Management
Christian, we are elated to hear that you had a great experience at Moon Glow on 30A and enjoyed the house, its cleanliness, and the convenient location. Your feedback about the internet speed is valuable, and we appreciate you bringing it to attention. Reliable internet is crucial, especially for guests who may need it for various purposes during their stay.
If you have any further comments, questions, or if there's anything else we can assist you with, feel free to let us know. Whether it's about the property or if you need information for future travel plans, we are here to help!
We hope to welcome you back real soon for more walks on the beach!
Warm regards,
Benchmark Management
Submitted on Apr 10, 2023
Great location
by hoover AL
★★★★★ 5 of 5
We loved our stay here! It was clean, great location and a quick walk to the beach.
Response from Benchmark Management
Rebecca,
Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed our stay. It was a pleasure to host you and we look forward to hosting you again.
Guest Relations
Submitted on Apr 1, 2023
Home away from home!
by West Newbury MA
★★★★★ 5 of 5
Lovely home, very clean, beautifully decorated, very well stocked. We are very picky about cleanliness, and this was a 5*. Hope we can return for a much longer stay. (price dependent)
Response from Benchmark Management
We are thrilled to hear that you found the home lovely, very clean, beautifully decorated, and well-stocked. A 5-star cleanliness rating is fantastic, and it's great that the property met your high standards. We do hope you do get the chance to return for a longer stay in the future.
We appreciate your positive feedback! We look forward to hosting you again soon for more fun in the sun!
Kind regards,
Benchmark Management
Submitted on Mar 14, 2023
Moonglow
by Germantown TN
★★★★★ 5 of 5
We loved being in Moonglow! Such a beautiful house with so many nice amenities for guests! Very comfortable & lovely, great location, great parking! We had to have some help figuring out the TV’s, but maintenance came right away & solved that issue. We plan to rebook for next year! ❤️
Response from Benchmark Management
Magie,
Thank you for the glowing review! This home in Seagrove is in the perfect location close to everything you may want or need while vacationing here on 30A. We are glad to hear that we provided excellent customer service to you all that we pride ourselves on even as we expand as a company. A positive guest experience is what we focus on for every stay. We look forward to seeing you all again for another memorable family vacation.
Sincerely,
Benchmark Management
Submitted on May 31, 2022
Better Than Expected
by Mount Juliet TN
★★★★★ 5 of 5
Moon Glow is a charming house that is only a few steps (and stairs) from the beach. The house was very comfortable for our small family, and the walk to the beach was manageable with two very small children. I also appreciated the chair service and the beach (and baby) gear credit. The only suggestions I would make is to replace the white deck chairs and please include a few things people don't want to have to buy or pack and last forever like coffee filters and salt and pepper.
Response from Benchmark Management
Stacy,
Thank you for taking the time to review your stay with us at Benchmark Management. We are thrilled to hear you enjoyed this property and the amenities provided with your reservation! We will be sure to pass along the recommendations you mentioned to improve this property and to ensure the satisfaction of any future guest. We hope you consider booking with us again at Benchmark Management, we would be glad to have you.
Thank you, Benchmark Management.
Submitted on Oct 24, 2021
Labor Day trip
★★★★★ 5 of 5
Very well maintained house in the gated community. The only drawback is charcoal grill instead of gas grille which we needed badly.
Overall great beach vacation!
Submitted on Sep 12, 2021
Labor day trip
by Birmingham AL
★★★★★ 5 of 5
It has been a great vacation! The only thing we would like to have at the property is a gas grill!
Response from Benchmark Management
Elena,
Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each day to bring our guests the best vacation experience. We can’t wait to see you again.
Sincerely, Benchmark Management
Submitted on Sep 9, 2021
Great location
by Texarkana AR
★★★★★ 5 of 5
Moon glow is in a great location on 30a. The beach access is great. The rental comes with 4 beach chairs and 2 umbrellas which are set up daily. The gated community is very nice for kids to play and not worry about the traffic on 30a. The house was very clean upon arrival. We have no complaints.
Response from Benchmark Management
Rachel,
Thank you for the glowing review for Moon Glow! This lovely Seagrove home offers a quick walk to the beach, balconies to enjoy the Gulf breeze and sounds, and an easy walk over to the community pool. Along with the great amenities you mentioned, Moon Glow is located in close proximity to many local dining options, stores, and entertainment. We hope to welcome your family again next summer for another fantastic beach getaway.
Sincerely,
Benchmark Management
Submitted on Jul 19, 2021
Just one suggestion
by Madisonville TN
★★★★★ 5 of 5
This property is well equipped and furnished except for the sofas and pillows in the first floor den area. The sofas need to be replaced as well as the throw pillows. Every time you move them, feathers fall out.
We have stayed in this property on multiple occasions. The location is ideal. We enjoy Moon Glow.
Response from Benchmark Management
Lon,
We appreciate your feedback for your stay at Moon Glow. We have passed along your suggestions to the property managers and owners in hopes they can make those changes for our future guests. The Moon Glow home is in a great location and is great for families looking for a comfortable, convenient beach vacation. We look forward to seeing you again soon, and hope to provide you with a 5-star stay!
Sincerely,
Benchmark Management
Submitted on May 28, 2021
Family Beach Week!
by Knoxville TN
★★★★★ 5 of 5
Relaxing, perfect house for our family! We have stayed here for 5 years and it is definitely a fave!
Response from Benchmark Management
Hi Donna,
We are so glad to hear that you enjoyed your stay! Thank you for sharing your feedback. Our apologies that we let you down a bit in the clean. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again and make it a complete 5-star experience for you!
Sincerely,
Benchmark Management
Submitted on Jul 27, 2020
Great location!
by Allen TX
★★★★★ 5 of 5
The house was in a great location. It was so close to the beach we could come and go as we pleased. We loved how the beach chairs were set up for us e Rey day. The house was in walking distance to shops and restaurants which was very convenient. We had a great stay!
Response from Benchmark Management
Hello Marybeth,
Thank you so much for taking the time to leave a review. It's very appreciated! We're so glad that you enjoyed your stay, and we look forward to accommodating you again.
Benchmark Management
Submitted on Jul 21, 2020
★★★★☆ 4 of 5
We loved Moon Glow. All our friends stayed at different places and our house was the center hub. Plenty of room and easy quick access to beach! We would definitely stay again.
Response from Benchmark Management
We're happy you enjoyed your stay with us! Thanks for the review.
Submitted on Jul 9, 2018
Fabulous family get away
★★★★★ 5 of 5
We absolutely loved our stay at the Moonglow house. The directions were easy to follow and upon arrival we had a little snag with the keyless entry on the door. But Garrett realty immediately handled it and it was just a low battery on the door lock. We had six guests that included three kids and there was plenty of space for everyone. Access to the beach was super easy, even closer then I could tell from the picture.
Hope to return soon, love the house, location, everything about it!
Submitted on Sep 8, 2015
Very pleased
★★★★★ 5 of 5
Our first rental home experience . Our whole family was very pleased. First the home was clean. Not being familiar with the area, we were pleasantly surprised , compared to some of the other beaches how quiet and less congested our location was. Access to the beach was steps away. Overall, it was positive and enjoyable stay. I can recommend the Moon Glow without hesitation. In addition, Garret Realty' s handling of our reservation was very good.. Always friendly and professional.
,
Submitted on Jun 28, 2015
Great location for families
★★★★★ 5 of 5
We were part of a large family reunion. Each family rented a house in this gated community and it was so convenient for children to play safely and all to visit throughout the day. The beach was close by and our chairs and umbrellas were placed together in a semicircle which was great for visiting. Garrett realty was very helpful in meeting our needs as a family and as a group.
Submitted on Jul 18, 2013
Quiet, relaxing, beautiful views and beaches
★★★★★ 5 of 5
We stayed at Moon Glow in early October for fall break. Moon Glow was easy to find, in a beautiful gated community, and had easy access to the beach. There were 4 adults and 5 children and we all had plenty of room in the house. We prepared a lot of meals in the well-stocked kitchen but still were centrally located so we could venture out for a meal too if we wanted. The beach was pristine, private, and very peaceful. I would highly reccomend Moon Glow to any traveller looking for a spacious, beautiful home and wishing to escape some of the crowds in nearby Destin or Panama City. We enjoyed the community of Sea Grove so much that we left with real estate book!
Submitted on May 1, 2012